Dennis,
I am the legitimate machine shop that this buyer gave the order to. I have produced a small lot of parts for him within the last year. I am guessing he was confident enough in my services to place another order with me within a few hours of my quote being sent. Most buyers on here are looking for just that, quality work with a quick turnaround and an honest vendor that doesn't cut corners. I am a very small, family owned business who has been making chips for over 40 years. My father started our company with four Brown and Sharpe screw machines and a handshake that meant something. I have dealt with billion dollar customers as well mom-and-pop shops that only want to deal with somoene with integrity.
I find your response to his post extremly rude. I would think twice about treating anyone like that.
I hope you have a safe and Happy Thanksgiving. I also hope that your company motto is not the only way of life for you. My way of life has more to do with treating people with respect.
Rich Gentner
Gentner Precision Components
406 Stafford Road
Palmyra NY 14522
315-597-5734
fax: 315-597-2149
rgentner@gentnerprecision.com
Rich... Amen and a very happy Thanksgiving to you and yours.
Dennis... I too, for therapy, have typed things I really didn't believe but that felt good to "say" with a keyboard and see on the screen. The real key is to then hit the "delete" button.
Perhaps, and I'm inclined to believe this from comments in your post, you've never been on the buyers side of things.
If I have a need for an item, and I get a few quotes from others and also someone with whom I have developed a working relationship with, that's likely enough info for me. It doesn't mean I've gone offshore, or went with a garage shop (not that there is anything wrong with that) or anything other than I've seen what I need to see and can make an informed decision and quit looking for the next best number. I already knew what it was worth to me to get it done, and that's not always (not even mostly) just a price thing.
On the salesperson side of things, I'd offer that there just might be a better chance of winning bids through diplomacy and tact than there is jumping down buyers throats (A buyer who listed this RFQ and went with someone from here, no less!). Just sayin'.
I wish you and yours the same happy Thanksgiving as I do to Rich and all our other forum members, and suggest we all give a little thanks that we have these "first world problems" of others sometimes not looking at our bids that we sent from our computers or phones, from our shops, in the warmth, etc. We could be far worse off.
Y'all enjoy the rest of the week!
